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Angelica's avatar

Super interesting Hilary, thank you! I find it interesting how your role is at the intersection of localization management and product management and how your tasks and then use of AI reflect this. How do you transfer the info from JIRA tickets to AI for it to anaylize them?

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Hilary Atkisson Normanha's avatar

Thanks for this follow up question! In this case, I exported the Jira issues in a CSV file and uploaded the ticket data into ChatGPT (here's a video tutorial showing how to do this: https://www.youtube.com/watch?v=Xp4lLPh8Wo0&t=4s ).

However for a long term solution I would suggest setting up something like this: https://medium.com/@feliperlucena/jira-chatgpt-triage-tickets-and-analyze-sentiments-with-ai-492ce7ead69d

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Angelica's avatar

Amazing, thank you!

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